A national healthcare organization awarded us a contract to redevelop the organization’s two primary website properties. The two sites are critically important destinations for education, advocacy, and other resources for millions of families. The goal is to redevelop these properties to become even more valuable, engaging, and accessible for their audiences.Initially we will conduct a discovery effort among board members, staff, regional and local chapter leaders, and consumer members to gain a thorough understanding of current perceptions surrounding the brands and website user experiences.